Create a new image for the company allowing a brand presence in the logistic market and streamlining processes from operations to accounting.
Improve Guest Life Experience OnCruise/ During Cruise/ After Cruising
Improve guest life experience though a mobile app that encompass the guest preferences, profile, excursions, dining/ off-shore excursions, and more.
Transaction Monitoring & Anti-Money Laundering
Comply with USA and Canada sanction rules and operational procedures for Transactions Monitoring and Anti-Money Laundering.
Pricing & Promotion / Analytics
Establish Quality Assurance cycle in order to complete the Royal Caribbean Revenue Management Pricing Setup module.
Back Office Processes & Systems
Implement the back office “Collection Module” for Kaplan University’s Student Accounts division (Finance Department).
Corporate Intranet (SharePoint)
Implement DHL Global Enterprise Corporate Intranet System. Set up support and training standards of the legacy system for Sales Force, Product Development, Pricing, and Operations
departments.